How every order is actually handled.
The same four steps, every time — named here once, then repeated on every service page.
HOW EVERY ORDER IS HANDLED
-
Translate
Your document goes to a linguist who works in its specific register every week.
Applies to every one of the eight services.
-
Independent revision
A second linguist — someone who didn't write the first draft — checks the translation against your source, sentence by sentence.
The reviewer is never the same person as the translator, on any order.
-
Terminology & format check
Terms, names, numbers, units and defined phrases are checked for consistency across the whole document or document set.
For legal, medical, technical, financial and localisation work, this check runs against a written glossary, not memory.
-
Certified / QA'd delivery
Sworn orders are stamped and personally signed by the appointed sworn translator, then delivered as a digitally signed PDF, certified hard copy, or both.
See how a sworn file is specifically delivered.
Turnaround commitments
3–4
business days — Standard
24h
Urgent (+35%)
Same day
Short certificates, when confirmed
Two people look at every document before it ships.
The reviewer in step two isn't a formality — they read the translation against your source with a red pencil, the same way you'd want a contract or a clinical report checked before it goes out under your name.
For sworn work, this happens before the document reaches the sworn translator's stamp — so what gets signed has already been checked, not the other way round.
Fixed price or a quote?
Fixed-scope services (Add to Cart)
Certified & sworn translation, legal, medical, technical and financial translation, interpreting, and transcription & subtitling all have a stated price for a stated scope. Choose your package, add it to cart, and check out.
Bespoke scope (Request a quote)
Website & software localization, and any interpreting booking beyond a single day, vary too much in scope for one flat price to be honest.
Frequently asked questions
Who actually reviews my translation?
A second linguist who did not write the first draft, working from your source document — never the same person as the translator, on any order.
What happens if I need something faster than 3–4 business days?
Choose the urgent option at checkout (+35%) — many short certificates and smaller documents can be turned around within 24 hours, sometimes same-day.
Can I order without creating an account?
Yes. Add a service to your cart, check out as a guest, and you'll receive your order reference on the confirmation page and by email.
What if my project doesn't fit a package?
Say so on the contact form, or choose "Request a quote" where it's offered — we'll scope it and reply with a price.
