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FAQ

Questions worth answering plainly.

Grouped by what's actually on your mind — ordering, sworn validity, turnaround, formats, payment.

Ordering

Do I have to request a quote before I know the price?

No. Every fixed-scope service shows its price on this page, on its own service page and on /pricing. A quote is only needed for genuinely bespoke work, like a large localisation project.

Can I order without creating an account?

Yes. Add a service to your cart, check out as a guest, and you'll receive your order reference on the confirmation page and by email.

What if my project doesn't fit a package?

Say so on the contact form, or choose "Request a quote" where it's offered (currently Website & Software Localization) — we'll scope it and reply with a price.

How do I send you my document?

After you add a service to your cart, checkout asks for your document details. You can email the file itself to support@finesttranslations.com referencing your order number.

Can I change or cancel my order after I've placed it?

Yes, before work has started — see our Refund & Cancellation Policy for the exact terms.

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